Communication Guidelines
1. Maintaining Open Communication Never Close a Conversation Prematurely: Always ensure that the customer's issue is fully resolved before closing ...
Wed, 19 Jun, 2024 at 11:33 AM
In our pursuit of delivering exceptional customer experiences, it's imperative to recognise the significance of selecting our words thoughtfully. The fo...
Thu, 21 Mar, 2024 at 10:30 AM
In our pursuit of delivering exceptional customer experiences, it's imperative to recognise the significance of selecting our words thoughtfully. The fo...
Thu, 21 Mar, 2024 at 10:28 AM
In our pursuit of delivering exceptional customer experiences, it's imperative to recognise the significance of selecting our words thoughtfully. The fo...
Thu, 21 Mar, 2024 at 10:29 AM
This is an overview of how we write & communicate inside and out. This is for everyone in every team at SadaPay! Reference: https://monzo.com/tone-o...
Thu, 21 Mar, 2024 at 10:59 AM
Sada Tone: We use the language our audience uses. We use the simplest terms to make technical stuff clear and easy to understand. We’re ambitious, posit...
Thu, 21 Mar, 2024 at 11:00 AM
We love emojis ? Emojis set us apart and reflect what we’re like as people: colorful, friendly, and open to new ideas. So feel free to use them, but ...
Thu, 21 Mar, 2024 at 11:00 AM
Response Time: The first response is sent within 5 minutes Live chat, 1 hour Email The subsequent response is sent within 5 minutes Communicatio...
Thu, 9 Jan, 2025 at 5:20 AM