Dispute Handling, Review and Escalation
Issue Type Dispute Reason Case condition Transaction status Resolution from CMU Chargeback Raised TAT MasterCard Credit not rece...
Tue, 7 Oct, 2025 at 6:53 AM
Direct Ticket Handling & Escalation The following disputes are received directly via Intercom. CMU is responsible for filing these disputes withi...
Tue, 7 Oct, 2025 at 6:53 AM