Ops – Card Operations (CDIs)
Address/Contact Update These tickets are related to if the user wants to change/update the Address or the Contact to where the card will be delivered. CM...
Tue, 7 Oct, 2025 at 6:52 AM
Delivery Failures This happens if TRAX fails to deliver a card. For this case, CXS files a TRAX delivery failure ticket after confirming the new address. ...
Tue, 7 Oct, 2025 at 6:52 AM