QA Process

General Evaluation Criteria
Quality Analysis plays a crucial role in assessing and improving the performance of a customer support department.  By identifying areas of improvement and...
Tue, 4 Jul, 2023 at 3:51 AM
Counter Evaluations
Counter evaluations involve independent reviews conducted by the Quality manager on evaluations done by Analysts and he's not directly involved in t...
Tue, 4 Jul, 2023 at 3:59 AM
Onboarding Team QA Evaluations Process
At SadaPay, the onboarding process for new users is facilitated by the dedicated Onboarding Team. This team plays a crucial role in ensuring that users’ inf...
Thu, 27 Jul, 2023 at 4:47 AM