Balance Queries

Negative Balance
Description: This process covers queries and concerns over negative balance queries. Query: User inquiring about why the account balance is in negative?...
Sun, 9 Nov, 2025 at 3:56 PM
Balance Difference/Running Balance
Description: This article covers process of simple running balance checks that helps in identifying the reason which leads to user's account in negative...
Thu, 30 Oct, 2025 at 5:34 PM
Closing Balance
Description: This article covers the process of checking closing balance for users. Conversation Example: https://app.intercom.com/a/inbox/yi1q66iy/inbox/c...
Sun, 9 Jun, 2024 at 10:42 AM