Description: The article include information about common queries related to BizAccounts.
Queries | Responses |
| Documents required for a business account? | No documentation is required, avg income and link to their freelance profile for verification. Users need to have the latest App Version and have 400K account limit to be able to register for their business account. |
| "Switch to Business Account" option not visible despite the user having 400k limits. | Users need to reinstall the app, and then check the "More" section of the app. This should resolve the issue. |
| How long is the link valid for payment? | The link is valid for 30 days. |
| How do we keep track of the payment link generated by the user? | We have systems in place to track that the technicality of which we can't possibly explain to the users. |
| Company Name on Invoice | The name on the invoice cannot be changed at this moment. The merchant name will reflect the CNIC name used to register the SadaPay account. |
| What are the charges for the SadaBiz account? | The business account registration is absolutely free and there are no annual fees or maintenance charges either. The breakdown of charges for receiving international payments is as follows: 3% card processing fee charged to your client 2% service fee charged to you For Example: If a payment link has been generated for US$100, the Sadapay user will receive $98 and the client will pay $103 including (3% processing fee). |
| Do we have FnF for business accounts? | If they are an actual freelancer they should be able to just sign up and if they supply the right docs they should be onboarded. |
| User's client is from UK and France, and these countries don't have a zip code; they only have postal codes so he can't proceed with the payment. Is there any other way for this? | If a user wants to add a postal code, the field allows them to enter alphanumeric values too. |