Description: The article includes basic information related to the BizAccount USD to PKR withdrawal.

Chat Example: https://app.intercom.com/a/inbox/yi1q66iy/inbox/conversation/2841738?view=List


Query: How can I convert my USD earning to PKR


Chat Tag: 
Business Accounts > Withdraw to Personal/Biz Wallet - Info & Queries. 
- Business account > USD to PKR Wallet > PKR amount query


Context: 

  • Users can keep their invoice earnings in USD and choose the best moment to convert it to PKR either in Sadabiz PKR Wallet or SadaPay Personal Wallet.
  • USD earnings are usually converted to PKR within 1-2 hours. However, in very rare instances, the process may take up to 2 business days.
  • When a client pays an invoice, it lands in the USD wallet.
  • There is no limit as to how much you can keep in the USD wallet.
  • Users cannot use USD amount until it is converted to PKR.
  • Users can now enter an amount in PKR/USD when withdrawing from their USD wallet (100% live on iOS & 20% on android)


Macros:

  • Has Sadabiz turned into a USD account now?
  • Can I transfer my earnings in USD to some other foreign currency account?
  • Can I spend directly in USD using my sadabiz virtual card?
  • Sending USD earnings to an international bank account?
  • What is my USD earnings limit? How much of my USD earnings can I convert to PKR?
  • Conversion rate for USD earnings
  • Unable to see the USD Balance
BizAccount Wallet Screenshot
USD to PKR Conversion


Chat Example: https://app.intercom.com/a/inbox/yi1q66iy/inbox/conversation/2798441?view=List


Query: How long will it take for the amount to be added in my PKR balance


Chat Tag: Business Accounts > fx > USD to PKR Wallet


Action Required:

  • Check the date, USD amount, PKR amount and conversion rate for any withdrawal which is in progress and to be credited to the user’s account from Mixpanel.


Macro: 

  • How long will it take for the amount to be added in my PKR balance?
MixPanel Screenshot 



Click on the ➡️ dropdown icon to see properties of the withdrawal.