Description: The article includes information related to business Account Number and IBAN.
Chat Example: https://app.intercom.com/a/inbox/yi1q66iy/inbox/conversation/2849541?source=Slack-295907ecdffd4a55ad6d17ed4e57d10c&view=List


Query: What is my Business Account Number?


Chat Tag: Business Accounts > Account Number Query 

Context:


Business account numbers are generated as per this logic:

  • Personal Account Number: 03224750007

  • Business Account Number: 13224750007


Basically the "0" at the start changes to "1" for biz accounts- and users can use this to receive/send IBFTS as well. 



Solution: 

  • Inform the user about their BizAccount number as per the above context


Query: What is my Business Account IBAN?


Chat Tag: Business Accounts > IBAN Number


Action Required:

  • CXA can use the IBAN generator to help the users. 

  • Sample for account number 3224750007:




Solution: 

  • Inform the user about their BizAccount IBAN number after calculating.